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Adrian_A
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Thank you for getting back to us, djones.

 

Since your bank account is already connected to QuickBooks Online, you can exclude the payment. Then, if you need to assign them to the correct account, you can do so by going to the bank register. 

 

Here's how to exclude:

 

  1. From the Banking tab, select Banking.
  2. Go to the For review tab.
  3. Select the checkbox of the transactions to exclude.
  4. Select Exclude.

 

From there, you can categorize it to the correct account.

 

I've also added this reference as your guide in reconciling the transactions: Reconcile an account in QuickBooks Online.

 

Feel free to get back to this thread whenever you need help with the reconciliation process.

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