Hey there, @dLearned.
Thanks for reaching back out on this post. Allow me to point you in the right direction to get this handled.
Since none of the steps have worked, I recommend contacting our Customer Support Team for further assistance. Here's how:
- Go to the Help icon in the top right-hand corner.
- Tap the Contact Us button/hyperlink.
- Enter your question and hit Let's talk.
- Scroll down and pick Get a callback.
It's that easy!
Come back if you have any other questions or concerns. I'm only a post away if you need me. Bye for now!
