I concur that I don't need anymore basic explanations, all have been read and done and most coming here seeking answers for Melio are already expert-level QBO users. I am frustrated that just when I think the system is finally working properly, something new pops up.

1. I've found that when making an ACH/Electronic vendor payment with multiple invoices, Melio makes the payments in individual increments to the vendor but my bill marks as paid in total. The issue is while the individual payments tie out to the bank statement for reconciliation, the TOTAL amount paid ALSO appears in the reconciliation. If I use a JE to to correct, then I must also use the individual vendor and thus it throws off their actual open balance. The only work around I can find to clear and balance to reconcile is to make a deposit back into the account affected. I didn't think to take a screen shot whilst reconciling, but I have attached an example of the work around, showing a payment made (for a total of 8 bills for $5,474.90) This amount was appearing in the reconilation, PLUS each of those individual payment amounts. 

2. Another eft payment posted completely to the wrong vendor, when double checking everything was correct on our end we confirmed we had the correct bank account number for the ACH transfer and the correct email address for the vendor (its not a new vendor, nor the first payment weve sent). But Melio alerted the wrong vendor, "that payment was on its way". How does that even happen?