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MorganB
Content Leader

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Hi there, Geri44.

 

Thanks for joining this thread. I want to make sure you're able to view the credit card transactions on the report in your QuickBooks Desktop account.

 

Since the steps mentioned above didn't do the trick, I recommend reaching out to a member of the Desktop Support Team. Agents have specialized tools, like the ability to share your screen, to take a more in depth look at what's causing some of the transactions to be missing from the report. Here's how to get in touch with the team:

 

1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Select Contact Us.
3. Give a brief description of your issue, then select Continue.
4. Sign in to your Intuit account and select Continue and then Continue with my account.
5. We'll email you a single use code. Enter your code and select Continue. (If you have more than one account, select the account you want to use and then Continue.)
6. Choose to chat with us or have us call you.

 

The following article provides these steps if you ever need them again in the future: Contact QuickBooks Desktop support

 

Please feel free to reach back out if you have any other questions or concerns. I'll be here to help in any way that I can.

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