Thank you for joining this thread, Cindy4873.

I can help answer any questions about QuickBooks. To ensure the best resolution, I have to ask for more details about the issue.

What specific task in QuickBooks do you need help with? To clarify, are you trying to record customer payments or vendor payments? Did you run into any roadblocks while performing the task?

I look forward to your response and working with you again. Have a good one.