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Replying to:
MarkAngeloG
QuickBooks Team

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I understand the challenges you've encountered in connecting Elan Financial Services to your QuickBooks Online account, @smonroe311. Rest assured, I'll help you fix the bank errors so you can download transactions in QuickBooks Online. If you have recently updated anything on your bank's website, we'll also have to update your bank info in QuickBooks.

 

Here's how:

 

  1. Go to Transactions.
  2. Select Bank Transactions.
  3. Choose the tile for the bank account, then select the Edit icon. 
  4. Select Edit sign-in info.
  5. Update your information.
  6. Go back to Bank Transactions.
  7. Select Update.

 

Alternatively, you can sign in to your credit card's website and check if everything's working on the credit card's end. For more details about fixing bank errors, refer to this article: What to do if you get a bank error or can't download transactions in QuickBooks Online.

 

For future reference, I will provide you with these articles:

 

 

Feel free to reply to this post if you have concerns about connecting your credit card to QuickBooks. I'll always be around to help you. Have a nice day!

 

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