Using QBDT Accountant similar issue.  The manually downloaded the transactions through import in the bank center.  No recognized accounts in the COA - strange since the credit cards have been in place for over a year.  I deactivated the online service with the intention to reconnect.  When I attempted to connect through the bank center the website wasn't myaccountaccess.com.  Instead it was Elan Financial with webpages distorted.  Options were marketing related.  No where to log in online.  If I have to manually enter all these transactions for my client it is going to cost them a fortune.  How can we get this fixed?  I see the last post was over a month ago.