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Replying to:
MAnneJ
QuickBooks Team

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I understand how time-consuming this could be, @marniaatrubys. No worries, I'm always here to help you with your issue if you try to print checks in QuickBooks Online (QBO). 

 

You may have mistakenly input the vendor's name as your employee. To verify, let's make another check and ensure to put the vendor's name correctly. This way, we'll be able to identify if that's the cause of this issue. 

 

However, if it's still the same, we can perform basic troubleshooting steps and see if this is a browser-related issue. 

 

You may use either of these shortcut keys:

 

  • Mozilla Firefox: press Ctrl Shift P
  • Internet Explorer: press Ctrl Shift P
  • Safari: press Command Shift +N

 

If this works, you can switch to your regular browser and clear its cache. On the other hand, if the issue persists, try using other supported browsers to narrow down the cause. 

 

In addition, to set up your print settings and print checks, you can refer to this article: Configure your print settings for printing checks in QuickBooks Online. 

 

Please don't hesitate to drop your comment if you need additional assistance printing your checks and any QuickBooks-related concerns. I'll keep an eye out for it. 

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