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piperppp
Level 1

Why does a partially received PO not show as OPEN when trying to receive the remaining inventory?

Hi!

We have been dealing with this problem for a while now. We get a bill from a vendor, but a few items were backordered. So we initially receive the items on the first bill. Then later we receive a second bill with the remaining items. So we go in and try to "Enter Bill Against Received Items" and the original PO no longer shows up in the open list when trying to choose a bill from the "Enter Bill Against Received Items" list. Even though I could go into the Vendor Center, find the PO and click on it and it still only shows as partially received and it is not closed yet. Why can I not find the PO a second time to receive the remaining items???? This has happened so many times and I have spent HOURS on the phone with Quickbooks trying to get an answer and no solution. This seems like such a common procedure, I would think Quickbooks would be prepared for this. Are there any answers?

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