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TTOLER
Level 1

Recurring Sales Receipts are broken - not charging taxes (randomly?) and other odd issues

Since May, we have had several issues with our recurring sales receipts customer (auto ACH pulls).  Is anyone else having issues?  Several customers were not charged sales taxes (these appear to be correlated with the "Based on Location" tax rate selection).  We also have some that the sales receipt was produced and emailed to our client, but no payment was actually processed!  This is very unsettling for us and our clients.  Does anyone have any information regarding this?

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