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Buy nowHello,
I have a situation that is similar to the aforementioned however it was a stop payment using the QBO Billpay.
1. A vendor bill was paid using QBO Bill pay in June.
2. QBO Bill Pay deducted the funds and issued the check however the vendor never received the check.
3. In August the vendor notified us they never received the check and QBO Support was called and notified to stop the check.
4. QBO Support stopped the check and the original payment made in June was pushed back into the bank feed, out of the bank register and the original vendor bill reopened and marked as unpaid.
5. As the funds were originally deducted in June and the account already reconciled my reconciliation is now showing as off the amount of the payment.
How do i record the original funds that deducted the account in June so as to reflect the bank reconcilation and keep the vendor bill open so that a new payment can be made without it appearing like the vendor was paid twice?
Any help you can provide would be appreciated.