Hello T4KB,

Thank you for reaching out to the QuickBooks Community! To answer your questions, let's start by correcting that error, which should resolve everything else. Most users found the steps below to resolve their issue.

1. On your keyboard, press Windows+ E to open the Computer window.
   Note: In Windows 8, click the Computer tab.
2. Click Uninstall or change a program.
3. Select QuickBooks.
4. Once QuickBooks is selected, click Uninstall/Change.
5. In the QuickBooks Installation window, click Next.
6. Select the Repair radio button, click Next, and then click Repair.
7. Click Finish.
8. Reopen the program and test it out.

Let me know if you were able to make those changes or if the issue persists! I will be here looking forward to your reply!