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Jessavell_A
QuickBooks Team

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Thanks for sharing your concern about receiving payments, Dusan. I'll guide you on how to enter an amount higher than what's specified in the invoice.

 

As Rainflurry suggested, we need to enter the total amount of $62,000 in the Amount Received box when processing a payment for invoice 2. Then, make sure to check the boxes for both invoices. After doing this, QuickBooks will automatically distribute the payment. $60,000 will be allocated to transaction 2, and the remaining $2,000 will go to entry 1. You can follow these steps:

 

1. Click Sales, then select Customers.
2. Select the customer's name.
3. Since you've recorded the payment for invoice 1, click on Receive payment for the invoice 2.
4. Enter $62,000 in the Amount received field. Ensure to select both invoices so that the overpayment of the second invoice will be applied to the first invoice's remaining balance.


5. Review other details, then, click Save or Save and close.

 

For more details about managing customer overpayments, you can check this article: Handle a customer credit or overpayment in QuickBooks Online.

 

Also, here's an article on how to turn a customer's overpayment or credit into a tip:
Record an invoice overpayment as a tip in QuickBooks Online.

 

If you have any other concerns or questions about receiving payments, please let me know by adding a comment below. Have a great day!

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