I see how urgent this pending payment matter is for you, Deepak. I'm here to help you figure out what’s causing the delay.
Before proceeding, I recommend checking your spam or junk email folder. Communications from our payments team are often filtered there, as email providers mark messages as spam based on specific keywords or sender addresses.
If you’ve checked those folders and still haven’t received any updates, please reach out to our dedicated support team directly by following the steps of my colleague above. They have the expertise and tools to assist you further with this pending payment.
Kindly note that our customer service hours are 6 AM to 6 PM PT on weekdays and 6 AM to 3 PM PT on Saturdays.
Additionally, I've got more references to learn how deposits work in QuickBooks Payments. This resource provides detailed answers about deposit timelines and processes, including typical factors that affect them:
Furthermore, I’ll share this helpful article that offers detailed guides on creating and using rules to categorize your recent and past transactions: Create rules to speed up reviews in QBSE.
We value your understanding and patience throughout this procedure, Deepak. If there’s anything else on your mind or you need assistance with different QuickBooks functionalities, please reply below. Our Community is always here for you.
