The setup of your payments affects how they're recorded, Al252. I'm here to provide you with more information.

Before anything else, know that the payment feature in your QuickBooks Desktop is no longer available due to product discontinuation. Furthermore, I'd like to ask for further clarification regarding your payment. Did it go directly to your bank account or the undeposited funds? Did you have the option to choose which account to record it? Providing more information will enable me to develop a solution tailored to your inquiry.

Moreover, if Undeposited Funds is your default deposit account, payments will be automatically directed to it. To prevent this and have the flexibility to choose an account in recording, you can navigate to your account's Payment Preferences and review the options.

Additionally, run QBDT reports to get a financial overview of the status of your business. To do so, refer to this article: How to run and customize reports in QuickBooks Desktop.

The comment section is always open for further questions about received payments in QBDT. I'm here to provide assistance whenever you need it.