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Replying to:
alam555
Level 2

Quickbooks keeps cancelling payments that I have already received?

I use qbo to invoice my customers on a weekly basis.  Customer make payments using their bank accounts.  However, quickbooks allows customers to cancel the payments weeks and sometimes months after they have paid and the money was deposited into my account.  I received a payment from customer on August 12, 2024.  The service was delivered to the custome.  Money was deposited into my account.  On January 21, 2025, quickbooks told me that there was  a problem with the customer bank account and the payment has been cancelled!!!!.   How is that possible?  

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