Thanks for reaching out with additional details about applying a credit memo for a donation refund in QuickBooks Desktop, @MikahKreko.

To start, from the given options on your screen, you need to choose the Give refund in the Available Credit window in QuickBooks Desktop. This ensures accurate record-keeping by documenting the transaction, even if the credit card refund was processed outside of QuickBooks. This action maintains customer account accuracy, and aligns with standard accounting practices and future reconciliations.

In addition, credit memo is an internal document provided by a seller that indicates a reduction in the amount a buyer owes, usually applied to future purchases or adjustments. In contrast, a refund involves returning money directly to a customer, typically when a product is returned or a service is canceled, affecting cash flow by sending funds back via the original payment method. While credit memos adjust account balances, refunds directly impact cash flow.

Moreover, you might find it helpful to review this article, which serves as a guide for tracking customer transactions in QuickBooks Desktop: Get started with customer transaction workflows in QuickBooks Desktop.

Feel free to reach out if you have any further concerns about applying a refund or credit memo transactions in QuickBooks Desktop. Just leave a comment below, and I'll be happy to assist with the information you require.