Hello there, @Jaime.
Currently, we have an ongoing investigation (INV-96401) about being unable to copy the previous timesheet. Rest assured that our engineers are doing their best to fix it as soon as possible.
I understand the importance of the Copy Last Timesheet function of your employees in QuickBooks Online (QBO). For now, it is best to contact our QuickBooks Online Support Team so they can include you in the list of affected users. This way, they will be able to notify you as soon as any solution is available.
Here's how:
- Go to Help.
- Select the Search tab, then choose Contact Us.
- Type in your issue or concern in the field.
- Hit Continue.
- Click the Chat or Callback option.
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.
For more detailed steps, please refer to this article: QuickBooks Online Support.
For your reference, I will add a helpful article about employees' timesheets before running payroll: Approve or unapproved.
Your patience on the matter is well appreciated. Our engineers are working hard to find the best solution to resolve the Copy Last Timesheet issue. If you have further concerns, drop a comment below, and I will answer them in any possible way. Have a good one!
