Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
Jessica_young
Moderator

Reply to message

 

Thanks for taking the time to reach out on this, @Ophus.

 

Good news! This issue you're seeing was an investigation that has since been resolved.  Since you're still experiencing issues, let's have you try reaching this from an incognito window.

Depending on your browser, here's how:

  1. For Chrome, press Ctrl + Shift + N.
  2. For Internet Explorer or Firefox, press Ctrl + Shift + P.
  3. For Safari, hold down Command + Shift + N.

If it's still not working, you can clear your browser's cache so the system can start fresh.

 

I'd love to hear if these solutions work for you, and I'm here for any other questions you may have. Take care! 

Need to get in touch?

Contact us