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Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

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AlexV
QuickBooks Team

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Good day, dcouch!

 

Each added user on your QuickBooks Online account has their own unique user ID and password. Once they accept the invitation, they need to create their login credentials. Currently, we're unable to view the users' login details.

 

If they forgot their login info, they can reset them. On the login page, they simply need to click the I forgot my user ID or Password and follow the on-screen steps.

 

Also, I've added some articles you can check. These will show you the steps if you need to update some details or their access rights:

 

You can always reach out to us if you have other questions. We'll respond as soon as we can.

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