Hi @LLIFJANELLE.
Thanks for reaching out to the Community for help with your Web Connector error. I know how important it is to have your time syncing with your payroll to help save time. I’d love to help.
Without having all of the details, I believe I’ve got the steps to get you back on track.
The first thing we want to do is make sure that the QuickBooks Online integration is uninstalled. To do that, from within your QuickBooks Time account:
- Go to Feature Add-ons, then select Manage Add-ons.
- From the INSTALLED section, find QuickBooks Online Integration and select UnInstall.
Next, let’s connect the QuickBooks Desktop: Setup and use QuickBooks Desktop for Windows and QuickBooks Time integration
For additional information about the integration, check out this article: QuickBooks Time and QuickBooks Desktop Integration FAQs
I’d love to know how this goes. Feel free to reach out with any other questions. I’m here to help!
