Hey there, @sb123 and @kristija. 

Thank you both for expressing your concerns with us on this thread. We understand this has been an inconvenience to both of your business's. Please know that this is a top priority to our Development Team. 

Our development team is working around the clock to get this matter resolved, but for now, it is still in progress, and using the web connector is our verified workaround. Sb123, contacting our QuickBooks Time Support team is the best way to get yourself added to the list for updates, and also how support can add the web connector to your account. 

Kristija, I'm happy that the web connector has been successful for you this week. Please know that we are always available to help with any errors. The error 1085 should not affect the syncing and is only referencing an issue with the log file. Closing the error window will allow the sync to resume. 

Lastly, I wanted to address that the web connector can only be downloaded on one computer at a time. For example, if the web connector is set up on computer A, trying to use it on computer B will break the connection on the other computer. I understand this is a limitation, but as of right now that's the best course of action for this investigation.

Please let me know if you guys have any questions or concerns. Take care!