Good morning, @kiernan7. 

Thanks for reaching back out and adding some extra clarification about your login issue. Allow me to share some information that may help. 

I understand how frustrating this may be when trying to log into your QuickBooks Time account. However, we have a few troubleshooting steps that should do the trick to fix this problem. 

Using a private browser or incognito window will help eliminate any glitches or errors that could be happening on the back end of your account. Here's how depending on your browser session: 

• Google Chrome: Ctrl + Shift + N
• Internet Explorer/Firefox: Ctrl + Shift + P 
• Safari: Command + Shift + N 

Afterward, go back to your regular session and clear your browser's history. This will allow QuickBooks to load as a fresh new page. 

If this doesn't work, then I recommend getting in touch with your support team. They'll be able to use their more advanced tools to take a closer look and see the cause of the issue. Use this link to find the direct phone number or the steps to start a chat: Contact QuickBooks Time support. 

Let me know how it goes. I want to ensure that you're taken care of today. I'm only a post away if you need me. Have a great day!