Thanks for joining this thread, kertz. I want to make sure you're able to open QuickBooks Desktop

As an initial troubleshooting step, I recommend restarting your computer and then try to access your Desktop account once more.

If you're still unable to open the program you'll need to contact the Desktop Support Team. Agents have the necessary tools to determine what's causing the system to not open properly for you. Here's how to get in touch with the team: QuickBooks Support

Feel free to reach back out if you have any other questions or concerns. I'll be here to help in any way that I can.