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cpakc
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Hello,

 

I am trying to help a client who has some Billable Expense Charges in some old Customers that she would like to make inactive as she has not worked with them in years.  She has the Essential version of Quickbooks Online so I do not see a column called "Billable" with a check box that I can uncheck.  In doing some research online, it looks like I will have to create an Invoice and apply all billable expense charges to the invoice. (per this QB Q&A https://quickbooks.intuit.com/learn-support/en-za/other-questions/is-there-some-way-to-clear-all-anc... In the thread it says that the invoice total should be zero and it also mentions that the invoice will not automatically be sent to the customer.  When I go to create a new invoice for one of these customers, I do not easily see a way to have the total equal zero.  I also do not see how to mark the invoice so that I know it is not going to be sent to the customer.  Any guidance you can provide would be greatly appreciated.

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