So what can I say but "WOW!"  The worst customer service I ever experienced.  Texted customer service trying to find out how to get more than the one template that pops up on my Quickbook Self Employed page.  Told there was no other option but the one on the page.  Seems to differ from this information but...well... what can I say.   I think the rep wanted to leave for the day - when I told them I think based on what I see online they may be wrong, they simply suggested I drop quickbooks!  LOL .  Well, congrats, you lost a business account and probably many more.  Unreal, guys.   What a hot mess you guy are.