Quickbooks has been charging me for some time for a subscription level I didn't request.  I didn't authorize Quickbooks to debit my credit card for the additional amount.  After hours of trying to connect and then talk with someone, she was a third party contractor for Quickbooks and had no answers and could not connect me to anyone at quickbooks who could. A waste of so much time.  I just make a few invoices a month and my husband pays the credit card Quickbooks is billed to, so I didn't know they changed the billed amount.  I want to know who authorized Quickbooks to debit my credit card the increased price?

I have checked every email received from quickbooks with none addressing change of subscription or cost.