I have QB Enterprise, Manufacturing and Whole Sale.

Paid 4192.00 for 6 user in nov 2020

In April 2021 Requested to add an additional user. They would not tell me the exact price but said maybe 500.00 - 600.00. then they said actually 7 user maybe cheaper then the 6 user license. But I could not get  an exact price.

I was also told that I had to pay for the entire subscription (3978.22, I don't know how they got this number)

and then in 3 to 5 business days i would credit after they figured out how to prorate the fee. 

They ended up charging my account 1577.83. I never got a receipt or anything. The only way I could figure out how much I was charged was to check my checking account online. 

I have call at least 5 different times. Al of the people have been nice when I called. 

On the last call I was told I would receive a 2400.00 credit with in 3 days. I refused to hang up until I talked to a supervisor. He said that was not possible that they would have to call me back and he promised that a supervisor would call. we sat in silence for 20 minutes.

I finally hung up...... I never received a call...... I can not believe this...

I now am on hold for 30 mins waiting to talk to a customer rep for the 6th time.

The Inuit company are bully's

Aaron