Hello @Alseku,

Thank you for getting back to us, sharing an outline of your concern, and how you want to accomplish it. I'm here to offer help and share how you can enter a credit card refund you received from your vendor.

To start with, you can create a credit card credit for the actual refund and apply it to your original bill. This way, you can bring back the actual balance of your bill and categorize the downloaded refund accordingly. Let me show you how.

1. Go to the +New button.
2. Under VENDORS, select Credit Card Credit.
3. On the Payee menu, select the vendor from whom you received the refund.
4. Select the item based on the original bill.
5. Enter the amount of the refund.
6. Click Save and close.

From here, you can go ahead and apply the refund to the original bill. Once done, you can go back and categorize the downloaded credit card refund from the list of your bank feed transactions.

Additionally, I've also included this reference helpful with a compilation of articles you can use while working with us: Browse all articles for your QuickBooks product.

Don't hesitate to post again here if you have other questions or concerns with QuickBooks tasks and navigations. I'm always around happy to help. Stay safe and have a good one!