Hi there, amv305group.
Currently, we have an open investigation about being unable to see the Add Inventory Items and Turn on Track Inventory on Hand options. Rest assured, our software engineers are actively working to get this rectified as soon as possible.
I'd recommend getting in touch with our technical supports to add your account information to the list of affected users. You can provide this investigation number to our representative for a faster transaction: INV-61493. When you're ready, here's how to connect with us:
- Go to the Help icon.
- Select Talk to a human.
- Enter "Talk to a human" again in the search bar.
- Choose I still need a human, then click Contact us.
- Select Get a callback or Send a message to start a conversation.
I'm also adding this article to help manage and track the items that you buy and sell in QuickBooks Online: Set up and track your inventory.
Keep me posted if you have any other concerns or further questions about the inventory feature. Stay safe and have a good one.
