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Replying to:
AbegailS_
QuickBooks Team

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Thanks for getting back to us, @cripplecreek27

 

I'm here to help you manage your transactions in QuickBooks Online (QBO).

 

To verify, did you add the transactions from the Banking page instead of matching them? If so, you'll want to undo the process and match the downloaded transactions in QuickBooks. 

 

To undo, here's how:

  1. Go to Transactions Banking Categorized tab.
  2. Put a check mark on the transactions you want to undo.
  3. Click the Undo button.

The transactions will be added back to the For review page, where you can find a match or confirm it when there's already a matched.

 

After removing all the duplicate transactions, you may now proceed with reconciling the account. If you still get the same result, feel free to check out this article for some troubleshooting steps: Fix issues for accounts you've reconciled in QuickBooks Online.

 

Should you need further assistance reconciling accounts, I'm available here to help any time!

 

 

 

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