@DivinaMercy_N  thank you for the reply.  I'm the new Director of Finance and we do have several accountants.  Unfortunately the journals were made in 2009, 2012, and 2013; all by previous employees.  I agree JEs shouldn't have been entered.  Since these books are closed and taxes filed, I'm apprehensive to have anyone touch those transactions and change the records to correct.

Based on your response, is it safe to say, there's no way to have these zero balance accounts not appear on the aging reports unless we remove those JEs and process the corrections through AP and AR processes (i.e. invoices, credits, etc.)?

Thank you,

Liann