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Service
Level 6

Phone app is buggy and slow, errors out doing normal tasks such as adding customers. Performance making qbo into miserable experience?

Just doing normal tasks like adding customers or saving receipts errors out. Screen goes black, I have to wait a minute for screen to reappear. Clearing the cache or deleting then re-adding the app doesn't help. I send a receipt and customer gets it the next day. My experience became so unworkable that I even bought a new S22 Samsung phone and things are only marginally better. Overall everything is slow, as if phone can't handle demands of app, but I think it is either a bug or virus infection in app. Today a bug notice from qbo popped up on app. It feels like even intuit knows something is up. I tried discussing issue with qbo customer service but we didn't speak the same language, if you know what I mean.

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