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Replying to:
MadelynC
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I’ve got a solution for you, @JustPeachy.


I can see how this situation impacts your task, especially in processing reconciliation. No worries, we'll sort this out!


You can create a large deposit and drop one line down. Then enter the income account with a negative amount of the total deposit to clear the funds. Doing this makes your net deposit become zero.


Here’s how:

 

  1. Open QuickBooks.
  2. Select the + New button.
  3. Click Bank deposit.
  4. Fill in the correct information on the Deposit page.
  5. You can check your register to verify the category if it's a sales or income account. Once done, use that account when creating the deposit under the Account column on the Add funds to this deposit section.
  6. Enter the whole amount as negative, then save.


It would be best to contact your accountant to assist you further with this process.


I've attached an article that helps ensure books are balanced and accurate: Learn the reconcile workflow in QuickBooks. It has everything you need to start a new reconciliation, fix balance issues, and make changes.


Please know that I appreciate all your effort in trying to resolve these old undeposited funds issue and for reaching out to our support for help. You can leave a message on this thread if you have any other questions or concerns about managing your company file. The Community is always here to help. Keep safe always!

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