Hey there again, @SimpleProfit.
Thanks for showing back up on this thread. Let me point you in the right direction to get this take care of as soon as possible.
Since none of the instructions my colleagues provided helped your business out, I recommend contacting our Customer Support Team for further assistance on this. They'll be able to use a screen share tool to walk you through some more steps to assist you in your situation. Here's how:
- Go to the Help icon in the top right-hand corner.
- Press the Contact Us button.
- Give a brief description of the issue and hit Let's talk.
- Scroll down and choose to Get a callback.
It's that easy!
Keep us updated on how it goes. We want to ensure that you're able to get back to running your business. Wishing you the best!
