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Buy nowHi there, AVadmin.
Thank you for visiting the QuickBooks Community. Let me share details on how created items from Time Activity works in QuickBooks Online. Then, ensure you can add the items to an invoice to get the right sale price.
When you enter item details from the time and costs page, the billable value appears as the rate on the Invoice page. Then, the Amount field was calculated by multiplying the duration by the amount entered in the Billable box. That's the reason that the item you've created comes into the invoice at a cost. Additionally, the posting of the account depends on what information you've documented when creating the item.
On the other hand, if wish to manually add the items to an invoice to get the correct sale price, I suggest creating instead an item on the Product and services page. Then, delete the created on the Time Activity to ensure your billing metrics are not accurate.
Here's how to add item on the product and service:
Then, please follow the steps below on how you can delete the created items from time and costs.
Lastly, you may refer to this article to see different details on how the Sales page gives you a great at-a-glance view of all the status of your sales transactions like open and paid invoices: View sales transactions.
Please know that you can always get back to us if you have any other clarifications or questions about managing items for invoices in QBO. I'm always here to help, AVadmin. Have a great day!