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Buy nowHello, JWolf1.
Closing of books is an important feature in QuickBooks that protects against accidental changes that affect your financial reports. You'll need a pin or password to change the email on the invoice.
Just to make sure, are you login as the primary or company admin? If yes, you can re-open the closed period by clearing the closing date. You can then unlock the book by providing a new password and confirming it.
Here's how:
Once done, you can open the overdue invoice and update the email address.
Please visit this link for further details about editing a closed books: Edit your closed books.
You can also review this article about recording payment for future reference: Record invoice payments in QuickBooks Online.
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