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Replying to:
RoseJillB
QuickBooks Team

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Allow me to chime in on this thread to assist you, @NateP2.

 

Excluding your bank transaction from the Bank Feeds and clearing your Journal Entries (JE) in the Chart of Accounts (COA) is correct to enable you to reconcile the transactions. Regarding the process of QuickBooks in clearing the transactions, it still has the same process as you click the status field until it shows a C and R.

 

If the transaction shows a blank in the checkmark column, this means that the transaction has not yet been cleared or reconciled. To override the transactions you have, we can manually clear this by clicking the transaction and tapping the field until it shows C or Cleared.

 

In addition, here’s an article you can refer to start reconciling your account. Doing so will keep your books balanced and accurate: Reconcile an account in QuickBooks Online.

 

Let me know if you have more concerns about clearing transactions from COA or managing your account. I’m rooting for your business to prosper. Have a good one!

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