Good morning, @tchillot. 

Congrats on making your first post here in the Community! I'd be more than happy to point you in the right direction to get this receipt snap function working again for you. 

I appreciate you taking the time to try some of our troubleshooting steps for the mobile app. To clarify, is the feature not working at all or sometimes working? 

In the meantime, let's use one more step to help narrow down the problem. I recommend turning your Android device off and then back on. 

If the issue persists, reach back out to me and we'll get you taken care of. I'll be waiting for your response!