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donna-dlvroofing
Level 2

How do I resolve a tax "overpayment" in QBO? There are 2 options and neither works. Cust. care doesn't know. I paid late and included the late fee with the pmt.

While waiting to be approved to file online, taxes came due. QBO paid the Federal since we had been approved but state unemployment was not paid. I didn't receive an alert and they became past due. When I noticed it had not been paid, I went on the website and found that we also owed a late fee. I paid the taxes and the late fee but now QBO thinks I overpaid. How can I resolve this?
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