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Replying to:
Rainflurry
Level 14

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@Thill2322 

 

@Clark_B 's answer is close but not the best IMO. 

 

You can add the Shipping Cost item to the invoice and then add the Free Shipping item on the invoice as a negative amount so the two net to zero.  Adding the free shipping item as a negative amount makes it visible to the customer on the invoice.  A credit memo is a separate document that does not show on the invoice.  

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