I understand that you are facing some challenges with your deposit, action_1action_1. Please be assured that I'm here to help you with your concern.
To resolve the hold on your deposit, I recommend reaching out to our QuickBooks Payments Support team. They can give you the exact reason for the hold and inform you when it will be released.
If the hold is due to a large deposit or a new account, you can ask if there are any exceptions or ways to expedite the process. You can also request them to send you an email explaining the situation and the steps you need to take to resolve the issue. They will help you identify the root cause of the issue and provide a solution to fix it.
- Sign in to your QuickBooks Online company.
- Select Help (?) at the top right.
- Select or type Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us: Ask the community or Start a chat with a support expert.
You can contact them from Monday to Friday, 6 AM to 6 PM PT.
If you want to learn about putting payments into the Undeposited Funds account, check out this article guide: Deposit payments into the Undeposited Funds account in QuickBooks Online.
Please feel free to reach out to me if you have any questions about deposits in QBO. I'm always here to help. The Community is also available to assist you anytime with your concerns. Have a great day.
