Hi, @croyston311.
Upon checking, I've found out that there's an ongoing investigation and that other users also encountered the same error message when trying to re-subscribe to payroll upon attempting to e-file 1099s.
With this, contacting our QuickBooks Online Payroll Support is our potential solution. Here's how you can reach out to them:
- Go to Help (?), then click Contact Us.
- Please enter your question and select Let's talk.
- Review and Select from the following: Have us call you or Chat with us.
For now, there aren't any available workarounds to fix this issue, but they can add you to the list of affected users and update you once there's a possible resolution.
On top of that, here's an article you can review to help you find out which payroll taxes and forms your QuickBooks Payroll subscription pays and files for you: Payroll taxes and forms QuickBooks Payroll does for you.
Feel free to get back here in the Community for more concerns about payroll-related tasks. We're always here to help you in any way. Take care always.
