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You're right that the feature to automatically duplicate the memo line entry to the next line when creating a journal entry is present in QuickBooks Desktop (QBDT), Greenivy96. Since it's not working as expected, we need to verify if the Autofill memo in general journal entry option is enabled in your Preferences.
- Go to the Edit menu.
- Select Preferences.
- Choose the Accounting menu and go to the My Preferences tab.
- Make sure the Autofill memo in general journal entry box is checked.
- Click OK.
Afterward, go to the Company menu to make a journal entry.
If the system's issue persists, there may be a minor data problem with your company file. To address this, you can follow the suggested solutions in this article: Fix data damage on your QuickBooks Desktop company file.
Additionally, if you ever need to reverse, edit, or delete a journal entry in QBDT, you can find assistance in this article: Journal entries in QuickBooks Desktop for Windows or Mac.
Please don't hesitate to drop your comment below if you have any other concerns about creating general journal entries. We in the Community are always here to help you out.