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Simplify payday and set payroll to run automatically on QuickBooks.Explore Intuit QuickBooks Workforce

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Replying to:
Charies_M
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Hello there, Sierrasz.

 

Thanks for joining this thread. I'm here to help you sort things out.

 

I just want to verify what type of QuickBooks version are you using so I can provide an accurate solution. It's possible that you're using different version of QuickBooks reason why you cannot see the Accounting tab option.

 

If your subscribe to QuickBooks Online (QBO), your browser's cache can be the reason why you're not seeing the Accounting tab on the left panel of your QuickBooks Online (QBO). To isolate this, some browser issues. To resolve it, I have some troubleshooting steps that should work for you.

 

To start, let's try using a private browser to isolate the issue. The steps vary per browser used:

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Internet Explorer: press Ctrl + Shift + P
  • Safari: press Command + Shift + N

If you're able to see the Accounting option after using a private browser, you can switch back to the regular browser (Ctrl + N) then clear your browser's cache.

 

Here's an article to help you clear the cache: Clear the temporary Internet files and cache.

 

If it doesn't work, try using a different browser.

 

I'd appreciate any additional information that you can provide. I'll be around in the Community if you need more help. 

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