Thank you for expressing your appreciation for QuickBooks Desktop (QBDT), MNLori, and hello there, tnpcwp.
While the software is designed with limits to prevent crashing, I understand that for businesses with a large number of customers, selecting each one individually may not be the most efficient workflow. Therefore, I suggest sending feedback to our engineers to consider making changes in future updates.
Here's how:
- Click Help and choose Send Feedback Online.
- Choose Product Suggestion.
- Enter your suggestion in the box provided.
- Click Send Feedback.
I appreciate you performing troubleshooting steps, tnpcwp. The error message you received, appears when the maximum number of customers is reached. However, if you haven't reached the allowable number of customers and are still experiencing the error, I recommend an alternative approach to troubleshoot the issue. Let's try using QuickBooks Tool Hub, which is a helpful tool to fix common errors.
If the issue persists, I recommend contacting our Support team. They are experts in dealing with such situations and can securely access your account to investigate why you're encountering that error.
Additionally, you can refer to this article on how to track customer transactions in QuickBooks Desktop: Get started with customer transaction workflows in QuickBooks Desktop.
Please let me know if you have any additional questions or concerns about your statements. I'm always here to help. Have a great day ahead!
