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Replying to:
AnneMariee
QuickBooks Team

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Thanks for getting back on this thread.

 

Let's perform some troubleshooting steps so your reports display data accurately.

 

Upon checking here on my end, the Budget vs. Actuals report show data on both columns. However, some pages may not be loading properly for you due to a cache-related issue. Let's isolate this as the root cause of your concern.

 

To begin, open your QuickBooks Online company using a private window to ensure a fresh start for the program. You can follow the keyboard shortcuts below:

 

For Google Chrome / Microsoft Edge / Opera:

  • Windows: Ctrl + Shift + N
  • Mac: Command ⌘ + Shift + N

 

For Firefox:

  • Windows: Ctrl + Shift + P
  • Mac: Command ⌘ + Shift + P

 

For Safari:

  • Shift + Command ⌘ + N

 

Afterwards, generate a Budget vs. Actuals report. If the report shows data accurately with actual amounts showing up on the right columns, I'd recommend you clear your browser's cache. You can also use other supported browsers.

 

For more information on budgeting in QuickBooks, I recommend checking out this article: Create budgets in QuickBooks Online.

 

If you ever want to save a report's customization settings, here's a helpful guide: Memorize reports in QuickBooks Online.

 

If you have any other questions or concerns about budget reports in QuickBooks, please don't hesitate to reach out. I'm always here to help!

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