Thank you for sharing your concern here in the QuickBooks Community, Houston. Let me go ahead and assist you with your budget report.
Being able to run the report you want to see is crucial, as it will give you definite amounts. But since you've already tried the basic troubleshooting and using incognito.
I highly suggest contacting our support for them to assist you.
Here's how you can contact us:
Furthermore, here are some articles that can assist you in running your report.
I'll be here if you still have concerns about running your reports in QuickBooks Online. Have a great day!