Hi, @DarthBader.

Thanks for joining this thread. I'm here to help provide some update about the custom invoice template issue in QuickBooks Online (QBO).

The investigation status of this issue is in progress. Our engineers are still investigating the root cause of this unexpected hitch and are working to implement a solution. 

Rest assured, we’ll keep you posted once the issue is resolved. If you’ve been added to the list of the affected users, you’ll be notified through email. 

I appreciate your patience as we work through this. If there's anything else I can do for you, please let me know. I'll be around to help you out.