I appreciate you sharing this incident here in the Community, @dmkronk0713. This information will set as an early warning for other QuickBooks users.
To begin with, it's important to note that security and privacy are top priorities at Intuit. To verify the authenticity of an email, check if it comes from an address ending in @intuit.com or @e.intuit.com.
If the email is indeed from us, you can look up the charge using our tool to get more details about it. I also recommend reaching out to the support team to further investigate the unauthorized charges. Here's how:ow:
- Select Help at the top.
- Click the Search tab, then choose Contact Us.
- Select a topic or enter a brief description of your concern.
- Hit Continue, then select Start a chat and Get a callback.
If the email is not coming from us, you can contact our partners at Green Dot bank to investigate this further. Simply dial the number at the back of your debit card.
Furthermore, I would like to provide you with a useful resource for recording journal entries in QuickBooks Online. You might find it beneficial for future reference: Create journal entries in QuickBooks Online.
Let us know if you have further questions about the unauthorized charges while using QBO, we'll be here to help you any time.
